I’ve built a campaign for a PDF download. It has:
Web Form Submitted
→ Sequence (apply tag, send email)
→ Email Link Clicked
→ Sequence (Tag Switching - remove tag, add tag)
How do i get IFS to send a followup if the link is not clicked, and a thank you when it is (i.e. a reminder email if they didn’t download our PDF and a helpful followup if they did)?
I’m not sure how to get a decision diamond in the right place here.
Any help is appreciated.
Thanks!