Using Decision Diamonds in Campaign builder

Max Classic
1

Hi,

I am confused by the rules in decision diamonds. Contacts are receiving e-mails that I don’t want them to get.

Basically I want to create a rule that to go into a sequence, contacts must have Tag A but, must not have any of : Tag B, Tag C or Tag D.

So, do I say " If the Contacts Tags Contains Tag A
AND the Contacts Tags does not contain Tag B or Tag C or Tag D"

or should I say “If the Contacts Tags Contains Tag A,
And The Contacts Tags Does not contain Tag B
And the contacts Tags does not contain Tag C
And the contacts Tags does not contain Tag C”

2

You want to use the latter of the two — AND

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3

Also, as a followup … there is a ’test’ feature in the top right corner when you are inside the decision diamond. You can enter the tags that someone will have and test to see where in the sequence they will go.

Jeff

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1 Like
4

Thank you very much! I didn’t notice the Test feature.

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