I’ve got a simple challenge, that is driving me a bit crazy…
I’m building an email preferences page to allow contacts to select which of my 3 newsletters they’d like to receive. I’ll add a link to this page in all my IS emails, right above the footer, to avoid people doing a complete unsubscribe.
However, I’ve NEVER been able to get this to work. Anyone run into this problem?
@Ben_Forstag what you need to do is in your webform drag and drop a hidden field somewhere on the page that is a hidden email field. This will put your contact’s email in the actual HTML of the webform which will autopopulate their email in the email field.
I usually take the hidden field snippet and drag it right above everything. It’ll ask you what field you want it to be. Select email and that should do it
@Ben_Forstag, what are you using for your landing page? Both the new and old Infusionsoft landing page builders will do this.
Thanks Cheryl and Logan. I tried the hidden field trick and it worked. I also discovered that the auto populate only works when the email was sent via broadcast or campaign. I was testing by sending P2P emails (sent to a contact from their IS record), which was a real rookie mistake.
Interesting fact: according to every IS support person I spoke with, Landing Pages don’t support auto populating forms. Alas… they do.
Great news, Ben! Yes, you do need to link out from and Infusionsoft email for it to pre-populate