We’ve received 1,000 spam bot submissions to our webforms in the last 30 days. In trying to parse through them, I’ve begun tagging the false leads with ‘SYSTEM - Invalid Contact’.
Can I create an Action Set to remove all contacts with that tag from our campaign?
There isn’t a way to run an action set to delete a record.
You could either:
- Put a Custom Statistics widget on your dashboard with everyone with this tag, then weekly go through and delete all of these contacts, or
- Look at NovakSolutions — they have a tool that will auto-delete records. They give you one free tool to use, so it may be beneficial.
Hope that helps.
Simply search for contacts with that tag then click actions at the top of the list and select delete. I have a “Delete” tag which is applied manually and automatically for various reasons. Whenever I get the itch, I delete them all manually.
1000 spam submissions in only 30 days is a ton. See why they are getting though, or where they come from, then adjust accordingly (e.g. move the page, remove it from search indexing, add a captcha, etc.).
Thank you both for your advice. It is much appreciated.