Timezone International Users

Seems to be a repeat of this issue. Unfortunately, no answer there.

There is one known issues that seems similar. If that looks like your issue, submit a report.

Appointments created by campaign process using custom date/time fields are being created with the wrong date/time

CRM

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Issue Number: 2057995

Issue Status: Review

Date Reported:
05/28/2020

Summary:
We have received a report of an issue where the campaign builder “Create Appointment” process is creating appointments with the wrong date/time when it is using a custom date/time field to determine the date/time for the appointment, and the Infusionsoft application and user preferences are set to a timezone other than EST. We are currently looking into this.

Product Line: Infusionsoft