Setting up first Campaign, confused by a seemingly simple request!

Pro and Max
1

First time user so pardon the Noob question.

My request:
I would like to send an email and then if someone opens it, I want a 2nd, different email, to be automatically sent 3 days later.

For the life of me, I don’t know how to do this. Any help would be appreciated!

2

@Brent_Bamberger check this video out: https://www.loom.com/share/eb401f89323348ad81c81699f41590c5

Let me know if you need additional help.

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3

Mike! Thanks so much for your speedy and thoughtful video response! I’ll give this a try in the next day or so and let you know if I need further help. Thanks again!

4

Mike,
I’m afraid I’m still stuck at the staring gate. What I really need is a video walkthrough that shows me the following steps:

  1. Broadcast email #1 is sent
  2. If someone opens that email but doesn’t click, send Broadcast email #2 after 3 days.

I’m not sure how to even start a Campaign to accomplish this. Also, when I mess with Email Open button and click “edit” the only email choices that I have from my account are in the Templates, none from my Broadcasts. Am I doing it wrong or is that a limitation of Keap?

Thanks in advance for all your support!
Brent

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5

@Brent_Bamberger here’s a quick video explaining: https://www.loom.com/share/fa902de168dc44edbd387221f08739b9

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6

Thank you so very much Mike!! Amazing support!

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