On one of my links for an email broadcast, Keap’s URL/UTM parameter breaks the page (the parameter that is automatically added). This happens on both the test and actual email blasts.
Welcome @Kelly_Hatfield, from what i can tell it seems that if any URL Parameter is provided, the Animation is not started.
With the parameter set the “et_animated” class is present but is not removed, meaning that the animation was not completed. But without the parameter, the “et_had_animiation” class is set instead, indicating that it was completed. It seems that the a script is detecting the parameters and adjusting or failing on things.
My suggestion would be to remove the animation from that section and let it display normally. It could be a fault with the template scripts.
Picture below shows that toggling the “et_animated” class would show the section again.