Issues with contacting support

My chat button does not work when i am trying to contact support for help

@Angie_Wilkes, does the “Begin Chat” button not appear at all in the popup window or does it appear, but not work when you click it?

it appears for a millisecond but not long enough for me to click it on time and then it doesn’t reappear

For me, it appears, then it pops down to the bottom of the pop-up window, so you have to scroll down to see it. Is that what is happening for you or is not popping down at all?

I’ve been trying this for about a week and its finally worked now. Thanks

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