I have reached out to support over 6 times now and nothing gets resolved. They acknowledged the issue and said I would get access back to my account within 1 hour it has been over a week and I have tried emailing them and no one responds. What should I do? They took my money, broke the contract, and won’t answer. Has caused me so many problems!!!
Did anyone ever answer you? I don’t see a reply on your question or any of the others which I have opened.