Trying to cancel, keep getting run around

as the title, cant cancel my infusionsoft. Ive sent an email to my support rep and not recieved a reply or confirmation of cancellation. All links to cancellation, support and the phone numbers don’t work. I want my account cancelled ive notified with sufficient time (ten days before billing) but still nothing. Please help?

Sorry to hear that, @Debbie_Murada. I’ll make sure someone reaches out to you today.