How do I cancel?

How do I cancel my account?

You would have to contact billing support during normal hours mon-fri.

How to contact them, pls?!


Contact information is readily available on the website:

Can I contact them by email?

Go to their website and click on ‘contact us’ and you will have a page full of contact details including email

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Thank you so much!

How do I cancel this account or reduce the expense? I have been ill and as you can see do not ever use it.

Hi, @Gene_Bronkowski. Check out the Contact page, look it over and choose the contact method you prefer - there are phone numbers, email addresses, etc…

I did. Its only gives a phone #. So can you address this or do I need to call?


Unfortunately I can’t address cancellations, but I can do my best to point you in the right direction. You can either call or you can submit a cancel request from within your Infusionsoft account. Here are the instructions if you are using Classic Infusionsoft and here are instructions for Current Infusionsoft.