Why is there no longer a LIVE chat option?

does anyone know how to contact KEAP Live chat support?/
Seemed like this function is no longer valid??
I also tried calling but because I am overseas, the AUS number they provided on the
support page is not valid either (coz its a 1800 number)
I have sent email to the account manager but no replies for more than 2 days already…
And I cant seem to reach technical support - is there an email for this?
Like a help desk?