Hi - how can I keep a complete history of emails sent to a contact?
I have so far come across two issues:
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Emails sent via campaigns do not display ‘properly’ in Contact > Recent Email History. Only the templated version appears, before any merge fields have been populated (so largely useless for us as we use lot of merge fields)
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As the name suggests, Contact > Recent Email History only displays emails going back a couple of months. So again, not great if you have long term comms with contacts.
Is there somewhere else I can use instead?
Any help greatly appreciated!