DKIM, SPF, Sender ID - How?

Max Classic
1

I have a new client I brought over from Constant Contact, and need to make sure his IT team sets up DKIM, SPF, and Sender ID properly.

As far as I know, this is done through the domain registrar. Telling the ISPs that Infusionsoft has permission to send emails on behalf of their domain essentially.

I called IS support and was told they do not offer assistance with this and to try help.infusionsoft.com, which I did and cannot seem to find the info. Google did not turn up anything either.

Help?

As far as I know, it’s critical to make sure these settings are set properly.

Thanks in advance

2

Hi @Tony_Hall,

It sounds like you understand correctly. Here are two links that cover each (you might also consider DMARC but that is a much smaller concern):

https://help.infusionsoft.com/dkim

https://help.infusionsoft.com/userguides/campaigns-and-broadcasts/email-deliverability-guide/configure-your-spf-records

3

Thanks :slight_smile:

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