Customer Service

Has any infusionsoft users been able to contact ANYONE in customer support? We have found it impossible to get anyone to call us back or even get a HUMAN on the call.
Does anyone have a direct line to anyone in customer support?

Please help - thanks

Everyone in support is working from home and there are many fewer than there were…so they’re focused more on chat support rather than phone support. I don’t know if that means they aren’t doing phone support at all but it’s possible given the decrease in available man hours of those who are working from home.