Hi, I’ve had custom order fields (custom fields on the order record, not the contact record) working properly for months, and they suddenly stopped working at different times in each of my 4 Max Classic apps over the last few weeks. Considering that no changes occurred on my end, and the staggered start dates of the issues, I concluded that it was a change on Keap’s side that was rolled out over time to all the apps.
The code in the middle HTML section of the Keap Order Forms:
*Sales Rep:
*Inbound/Outbound:
The fields appear to work on the Order Forms (to the user) but the data in those fields isn’t saved to the Order record anymore. As I said, this was working fine (for months) until recently.
Any ideas on why this suddenly stopped saving the data in the custom order fields?
Thanks in advance,
David M