Custom field - how do I add a tag to certain dropdown options?

When someone selects a certain dropdown option, I’d like to add a tag to start a campaign.

How do I do this?

If the option is being chosen within an internal or web form, set up a decision diamond after the form that says ‘if field option = y then go to sequence A’ and then apply the tag in sequence A.

If you mean you want to change to the field in the contact record to trigger tag application, you would need to construct API calls to do that.

Perfect, that works :slight_smile: