Contact those with an unopened campaign email

Max Classic
1

I’m an Infusionsoft Customer, just getting familiar with the program.
Here’s my question -
I can find a list of those who have received the email, those who have opened the email, but not a list of those who have not opened the email.
Those are the folks I’d like to contact. Either a report, or a query that will allow me to email them, or put them into the campaign (didn’t open this email, then select them only for a follow up).
How do I do this?
Thanks!
Bob

2

Go to Marketing/Email & Broadcasts. Find the email batch you want to look at and View it. You’ll see a pie chart with Broadcast Stats. To the right of it you’ll see Total Sent, Unique Opens, UNOPENED, etc. Click on the number% of unopened and a list will open.

You can select all and use the Actions to Send a Broadcast.

I hope this helps!

3

Hi Nora, thanks for responding.
However…

This email was part of a campaign, an therefore it is not referenced in this part of the program (seems like broadcasts only).

Any ideas?

Thanks,

Bob

4

Look in your marketing reports for email batch results (which should also contain campaign emails)