Hey good guys, for several hours I am stuck at a point. I tried to add “Notes”(below task and appointment) of a contact. Can anyone help me please. I am using java, xml-rpc protocol.
My approach:
List params = new ArrayList();
Map noteData = new HashMap();
noteData.put(“ContactId”, contactId);//my contactId
noteData.put(“ActionDescription”, “Date:11.11.2017\Description”);
noteData.put(“isAppointment”, 1);
noteData.put(“ActionDate”,“20170803T08:00:00”);
noteData.put(“CreationNotes”, “sdfsdfsdfsdfsd12345566777”);
noteData.put(“UserId”,email);//not sure what it should be.
Actually, using ContactNotes sames notes as person notes in the that particular contact. I am refering the Notes which is below Task/Appts. And this way it works.
Thanks
@John_Boreli,Actually, using ContactNotes saves notes as Person Notes in the that particular contact. I am refering the Notes which is below Task/Appts. For ContactAction the field is CreationNotes [ref] And this way it works.
That’s why I’m making the distinction. To populate those notes you have to address a separate table named ContactAction as you have since discovered. Your original post shows attempting to write to the Contact record directly which wouldn’t work.