Unable to Test Order Form in Infusionsoft (KEAP) Using Test Credit Cards

[Manny_Ju]

I am trying to test the Order Form functionality in Infusionsoft (KEAP), but I’ve encountered issues during the process.

To test this functionality, I attempted to place an order within an Infusionsoft account, which requires valid credit card details. I have tried multiple times using test credit card numbers while enabling the test mode in the Infusionsoft/KEAP account, and also attempted using live mode. Unfortunately, neither approach worked. Every time I try to place an order, I receive an error message stating, “Your order cannot be placed at this time.”

Could you please provide guidance on how to successfully test the Order Form, especially when it requires credit card details? If there are specific steps or settings we need to adjust to enable proper testing, kindly share those. Any help in resolving this issue would be greatly appreciated.

[Marion_Dorsett2 (Marion Dorsett)]

@Manny_Ju you need to create an Authorize.net sandbox account first.
Hello world sandbox | Authorize.net Developer Center

Then you can fill out the required login id, transaction key, and change the test mode to “Simulator Mode”

Then you can use test CC numbers.

[Manny_Ju]

@Marion_Dorsett2

you need to create an Authorize.net sandbox account first.

Thank you for providing the steps @Marion_Dorsett2. I followed them, and they worked successfully. I appreciate your guidance, and everything went smoothly during the setup and testing process.