I just got this email when I tried to email Keap:
Thank you for contacting us. This inbox is only monitored when replying to an open case, so we won’t see your email — but we want to resolve your question as quickly as possible.
Here’s what to do:
- Option 1: From your Keap application, submit a support case online or chat directly with a rep.
I have tried chat four times today it times out and tells me no one is there even though I am in the “queue”.
Can someone tell me how to submit a support case online? I can’t find the option.