Can anyone tell me how I send an issue to Keap to be resolved? I am struggling to get hotmail email addresses delivered and can’t see how to submit it. Thanks
This is the verbiage they have on their known issues page: https://knownissues.keap.com/
If you have an urgent problem that is not documented here, please call us at 1-866-800-0004 or chat online with our support team. For non-urgent questions, please submit a case online via the Help menu in your app.
That’s about all you’ll get - especially for what you are reporting. Hotmail email deliverability is an ongoing issue in Keap. Not trying to downplay your issue, but I wouldn’t spend a long time trying to report it or fix it, as it is recurring known issue globally within the app.
Jeff
Where is the Help menu on our app - I have spent an hour trying to find it.
In Keap Max Classic, the help menu can be found by clicking the circle with the question mark in it:
