I am trying to setup a campaign that would send one email between 7am and 6pm Monday to Friday. But outside of those hours I want to send a DIFFERENT email. SO the first would be something like we will contact you shortly or call me @. While the second would be an email about scheduling a call during business hours.
I am wanting to basically make it seem like it is a live email vs a template email.
Campaign would look like this.
Decision diamond would allow all people to go into both sequences (no rules).
In the 7a-6p there would be a ’no delay’ timer between 7a-6p, send the email, then trigger the ‘continue’ tag right away
In the 6p-7a there would be a ‘5 minute delay’ timer between 6p-7a, send the email, then trigger the ‘continue’ tag right away.
What that does is sends the appropriate email during the appropriate times, but immediately pulls people out of both sequences, so that if they are entering the campaign ‘on the fringe’ they won’t get the the other emails.