Sandbox account not created


Two days ago we created a developer account from here keap-prod-keapdevelopers and a sandbox account (order) from here Sandbox Application - Keap Developer Portal . The developer account is correctly created but we don’t see any sandbox account on our accounts here

Any ideas to solve this? Thanks in advance!

That’s odd, could you submit a support ticket? Our reps should be able to get you sorted.

Ticket created, thanks!