Sandbox account not created

API Q&A
1

Hello!

Two days ago we created a developer account from here keap-prod-keapdevelopers and a sandbox account (order) from here Sandbox Application - Keap Developer Portal . The developer account is correctly created but we don’t see any sandbox account on our accounts here https://accounts.infusionsoft.com/app/central/home

Any ideas to solve this? Thanks in advance!

2

That’s odd, could you submit a support ticket? Our reps should be able to get you sorted.
https://developer.infusionsoft.com/support/tickets/create/

3

Ticket created, thanks!