My UI looks different than all tutorials

Max Classic
1

Hello, I am trying to solve issues myself, but whenever I look for help, the videos or tutorials I find have a different UI than the one I am using. It seems that my UI is dumbed down or has many less options than I see elsewhere. For example, I can’t find any e-commerce area. All I can do is go to settings and then create a product or service, no option to create offers or anything else. Is this information hidden somewhere else? Am I being limited by my access level? I was told I had e-commerce functionality, but I just can’t seem to get things working.

Thanks for any help.

2

Hi Aaron, Infusionsoft have released a cut down version that has a better user interface but is missing certain features and functions. You can get support to switch you to the old User Interface and it should resolve this problem for you.

3

Here is a help page for the new interface…

https://new-infusionsoft.knowledgeowl.com/help