I have tried Chat and my CSM to find out how I can transition from Max Classic to Ultimate, but no joy. Any advice on who I should contact?
The CSM would be your best bet.
They are rolling out Ultimate slowly, so they may not be able to circumvent the planned process.
Thanks,
Jeff
@Jeff_Arnold - I am surprised that Keap Ultimate was not rolled out to the Sandbox Accounts first, before rolling out to Clients.