Exception Tag triggered after Broadcast email has been scheduled

Max Classic
1

I have a question.

Let’s say I scheduled a broadcast today and it is set to go out 3 days from now. The audience is all people who have the tag “leads” but does NOT have the tag “purchased”. However, tomorrow, let’s say a person (John Doe) purchase the product and got the “purchased” tag.

The question is, will John Doe still receive the broadcast email since the broadcast email has been scheduled before he purchased and got the tag?

2

Good morning @Noel_Bautista. Yes, he would still receive the broadcast. When you set up your recipients for a scheduled broadcast, the system will queue up those recipients, and you will not be able to add or remove anyone from the recipient list, if that makes sense.

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