Does the Tag Application report count contacts that received the tag during the selected time-frame but have since had the tag removed?

Max Classic
1

I think that this report should work this way and from what I can tell this is the case but I’m trying to generate a report for a tag that is used temporarily to more a contact from one campaign to another and it doesn’t seem to bring up any contacts in the report even though I know for sure the tag was added to them between the dates I selected.

Does anybody know how this report works?

Thanks,
Joe

2

@Joe_Gillespie, if the tag has been removed (as the case with a trigger tag which is the correct way to use trigger tags) it will NOT show up on this report. A better reporting method would be a goal completion search. Hope that helps.

2 Likes
3

Hi Cheryl, thanks for the reply.

I’ve been looking at the goal completion reports and realised that they’re exactly what I need, such a relief! :smiley:

Thanks again,
Joe

4

You bet :slight_smile: Glad to help!

1 Like