Compliance Rate

I received an email from Infusionsoft Compliance this week about the 0.1% complaint rate. We fall well below that rate but we still received the notice. As anyone else experienced this? I’ve sent 3 requests for additional information and I have not heard back from anyone from Compliance yet.

Kim. I want to apologize for the lack in response to this. I wanted to let you know that I have just reached out to our email compliance team and management, to get some more information your way.