Can we create a visitor record (instead of a contact) via Infusionsoft rest API?

API Q&A
1

Hi all, New member and first time question asker here. How are you all?

We are testing our FB Messenger Chatbot interface with Infusionsoft.

Instead of creating a “Contact” record via Contact API when we have a user connect with our Messenger Chatbot, we prefer we have a “Visitor” record get created instead. After we “nurture” the visitor through a campaign, we can then “promote” them to a “Contact” record.

The Infusionsoft table schema which outlines all of the data available through the Data Service API, does not include “Visitor.”

Thanks for your help!!

Very best,
Francis

2

Hi @Francis_Morelos,

Unfortunately this functionality is not currently available through either the XML-RPC or REST APIs. The only way to create visitor records is by embedding an Infusionsoft tracking code on your website.

I will submit your request to our product manager for future consideration.