Are contacts notified when you manually opt them out?

Hey there - just wondering if, when I manually opt someone out, they’re automatically notified?


No Christopher, the customer is not notified when they are manually opted out. No form of notification is sent.

Hi @James_Mefford, so the best way to let them know that, if we choose to is email them?

Yes, if you choose to notify them, email would probably be best. You can still send a contact a single email communication through their contact record after opting them out, so that is an option you have.

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Thanks, all. I figured that was the case but couldn’t find anything obvious to confirm it.