Why did you update untested Landing Page software on a Friday evening?

Max Classic
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1

Because I hoped to launch next week, I needed to work on my landing page all weekend. But sometime Friday evening, you updated the Landing Page goal with untested software. I have no idea what OTHER bugs the update contains, but after we scroll down, the text edit bar disappears. So there’s no way to change the size of text, or its color, its links, and so on.

And according to Support, no one can do anything until Monday!!!

2

Hi Charley, I have a workaround fix for you which will get you going.

  • Go to the Landing Page you want to edit.

  • Click on the Text in the Page so that the Floating Toolbar is shown.

  • In your Web Browser you need to open the Console Log. For example, in Chrome click on the “Menu - More Tools - Developer Tools” menu option.

  • A new section will appear on the page, you need to visit the Console Log.

  • Copy the following Javascript code below and Paste it into the Console Log. Press the Enter key afterwards.
    document.getElementsByClassName('fr-toolbar')[0].style.position = 'fixed'; document.getElementsByClassName('fr-toolbar')[0].style.transform = 'translateX(50%)';

    Note, if you get the message “Uncaught TypeError: Cannot read properties of undefined treading (reading ‘style’) at :1:49” then make sure the Floating Toolbar is present at first.

  • Now you can edit the text whilst scrolling down the page.

Note, this workaround fix will only last when you have the Landing Page open. If you refresh, or close and reopen the page you will have to reapply the fix again.

I have attached a picture for you for your reference.

Landing_Page_Workaround
Landing_Page_Workaround1920×1729 187 KB

In regards to Keap’s releases schedule, they have got it totally wrong on when to release updates. Releases are done every Thursday, so I wondering if it is done at night. That means it leaves Friday to fix any potential issues, but not the weekend. They need to shift that to Monday or Tuesdays for the updates.

Hope the workaround helps you.

3

Thanks, Pav! I haven’t tried it yet, but I’ll get to it by the end of my day.

4

Pav, I got this error message:

image
image799×140 10 KB

5

I see the issue, the Toolbar is not present when the Landing Page Editor is loaded.

  • Open the Landing Page.
  • Click on the Text to show the Toolbar.
  • Now go into the Console and enter the command again.

It will now work for you.

6

Here’s what I have:

image
image1222×243 26.8 KB

7

That is the Email Editor, not the Landing Page Editor.

8

Sorry, Pav! I’m working on too many things in parallel.

It works now. I really appreciate it!

9

Glad to know it is working for you. :slight_smile:

I have updated the workaround solution with what you replied with, just in case someone else has the same problem.

Seeing when Keap releases it updates, it could be on Thursday this will probably be fixed.

10

Thanks again, Pav!

11

Pav,

Is there any way to change the position of the edit bar? As the image shows, I can’t change colors:
image

12

Also, Pav, once Keap fixes the update, we won’t need your fix anymore. How do we delete it from Chrome?

13

Copy and Paste the following, you could do this in one line. It will center the floating toolbar.

document.getElementsByClassName('fr-toolbar')[0].style.position = 'fixed'; document.getElementsByClassName('fr-toolbar')[0].style.transform = 'translateX(50%)';

The workaround fix only lasts when the page is open. If you refresh, or close and reopen the page you will have to apply the fix again.