Sending HTML to custom fields

API Q&A
1

I want to send some basic HTML to a custom field on a contact using the PHP REST API. I just run a test and sent an email to the contact with the content of the custom field and it sent me the escaped HMTL, something like this…

<p>test</p><p>test</p>

Is this an API problem or can I make some changes in infusionsoft to get this to work? Thee custom field in Insfusionsoft should be a textarea

2

Hi @Richard_Sanderson, this looks like intended functionality. What are you using the html for once it has been stored in a custom field? There may be some type of work-around we can suggest depending on the use case.

3

Infusionsoft html encodes all content saved to the contact record - so you can’t use HTML in custom fields for merging.