Rest API error(SandBox) - Creating Company

API Q&A
1

I can successfully create a test company in our NON-SandBox account with the below format, but it fails with error(400 - Bad Request) when using the same code with our SandBox account:

{
     "address": {
         "line1": "Test Line 1",
         "line2": null,
         "locality": "Test",
         "region": "Louisiana",
         "zip_code": "70471",
         "zip_four": null,
         "country_code": "USA"
     },
     "company_name": "Test Company",
     "fax_number": {
         "number": null,
         "type": null
     },
     "notes": "Test Notes",
     "opt_in_reason": "Company opted-in through webform",
     "phone_number": {
         "extension": null,
         "number": "(337)337-3377",
         "type": "Main"
     }
 }

Is there anyway to get more details about what the API doesn’t like?

TIA

2

What headers are returned? There should also be a response body with some additional information about the failure.

1 Like
3

Hi @Billy_Rowe, I would check the phone number type that you’re providing. “Main” doesn’t appear to be one of the default values so it’s possible that it doesn’t exist in your sandbox application.

4

Yep, That was it!!
Thanks to bradb I was finally able to delve into the details of the complete response and see the error({“message”:“Phone Number Type is invalid”}).

I have now copied all the phone and fax types setup in the production account to SandBox account settings.