Printing off order details


We have a service center. A customer places an order for service and sends their product to us. On the order we have some custom order fields, e.g. make/model and anything that needs special attention. Then we want to print off these details preferably on a label, but if not on a piece of paper that we then attach to the product before it’s sent to the workshop.

However, it seems like this can’t be done in Infusionsoft. I thought about doing it as a letter mail merge, however you can’t merge order details into the letter, only contact fields.

Any ideas?

We have done a simple order export for customers in a similar situation. Every day either an email is sent with orders to be fulfilled that day attached in a spreadsheet, or you login to your NovakSolutions account where the export is hosted and download the report manually.