We’ve been using paypal for years with Keep , about 2 months ago we started experiencing an issue where the customer will choose to pay using paypal on our order form, then get a pop up that won’t close for them. Its a never ending loop that won’t allow them to proceed with the order AND the page seems to have a memory because no matter how much they try to reload , they can only get rid of it by using an incognito browser. I’ve alerted Keap to the problem, and they have said its fixed but we keep experiencing this. HELP!
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Paypal has stopped working | 2 | 447 | April 14, 2020 | |
| Who's got PayPal working on sales forms mine will not work | 0 | 301 | April 27, 2020 | |
| Code to disable Paypal Button on subscriptions/payment plans - does anyone have current code that works? | 0 | 364 | March 21, 2022 | |
| Paypal button/link not showing on my website | 0 | 295 | June 1, 2020 | |
| Issues with order forms | 0 | 266 | January 3, 2022 |