Hey Cherie:
Welcome to the community.
Here is a reference that may help:
Other than that, Keap has been notorious for launching things that aren’t their core offerings (aka WordPress plugins), and then not maintaining them (thus the 1.9 star rating for the plugin).
If the link above doesn’t help you out, I’d recommend grabbing Gravity Forms or WPForms and connecting them to Keap using an integration like Make or Zapier.
You’ll get much better look/feel and customization options, along with more stability.
Jeff
4Spot Consulting • 4SpotConsulting.com
11700 W Charleston #170-160 • Las Vegas • NV • 89135
O: 702-721-9763 • C: 702-525-9763
Book an Appointment • LinkedIn • Jeff@4SpotConsulting.com
