Kyle_Hill
August 25, 2022, 11:30am
1
I’ve implemented infusionsoft in a node js-based application that uses the legacy API, but I’m getting errors like “Server encountered exception: Maximum number of threads throttled” occassionally, could you please tell me why this is happening?
Here is the error - https://i.imgur.com/1SCcbLY.png https://i.imgur.com/U9iGRGp.png
I have reviewed this discussion, but i don’t think i’m using 10K tokens right now.
https://developer.infusionsoft.com/faqs/how-does-throttling-work/
Recently I’ve had a lot of questions surrounding how API throttle works. My attempt in this post is to clarify exactly how it woks for both oAuth and the Legacy Authentication Method.
Starting with oAuth
You are limited to a total of 125,000 api calls per day (25 calls per second max) across all Infusionsoft applications you are sending data to.
For the Legacy Authentication Method
Our throttling system is setup like a bank account. You have so many dollars (will be called tokens) in that ac…
Pav
August 26, 2022, 8:08pm
2
Peter had the same issue a few days ago as mentioned here:
Kyle, tell us if the issue is still occurring. I am also keeping an eye on this as well.
@TomScott - Has anything changed with the Legacy API lately? Two developers have reported the same issue in a few days of each other.
Kyle_Hill
August 29, 2022, 12:14pm
3
@Pav I’m still getting this error, can you provide some solution. I am currently experiencing this issue and am unable to use more than one legacy call concurrently.
Pav
August 29, 2022, 1:41pm
4
Unfortunately I cannot fix the issue for you. This is why @TomScott needs to investigate it.
Maybe a good idea to create a Developer Support Ticket here:https://developer.infusionsoft.com/support/tickets/create/
