API Throttling

Today we started getting the throttling error message back (Server encountered exception: Maximum number of threads throttled) due to our increased volume. We’re using the legacy API Key. We currently are having to send 3 calls per new contact: Add, tag & opt-in. Is there a way to combine these to just one API call?

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No, the api will count every one as an individual call.

Have you considered using OAuth? It is required for REST but the XML-RPC can still use the api key method or OAuth. Using OAuth will give you a greater number of calls to work with…and if it ends up that you need more, then it can be expanded by the developer support team.

Otherwise, you have a much more limited field to work with using the api key method.

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