How do I cancel an order which has outstanding payments on the payment plan?

Max Classic
1

I have a customer which is no longer able to attend an event I’m running, which she still has several payments outstanding.
How do I cancel the order without any further payments being taken via Stripe?
Thanks

2

You need to get the total for the order down to Zero so there is no longer an outstanding balance.

You can either add an adjustment to the order to balance it out, or change the original value of the order so that it is equal to any payments made.

Just need ‘amount due’ to equal zero and the auto pay will stop.

Thanks,
Jeff