What’s the best method to sync Eventbrite activity to IFS? OR - Is it advisable to use IFS for ticket sales?

I don’t know about the “best” way to handle this, but I’ve used Zapier in the past to sync Eventbrite registrations through to Infusionsoft, and trigger follow-up and reminders about the events. Zapier is an awesome tool, so if you end up using it for this you might end up finding a dozen other use…

Thanks, I set up Zapier to sync… now waiting for the next person to purchase a ticket :slight_smile:

The problem with Zapier and this is that it won’t pull in order info - so if you create an order zap it shows in IS as unpaid and balance due. Does anyone know how to fix that issue?

@Carrie_Miller , Zapier has always had the order weakness. A solution I had come up with for someone some time back was to trigger a webhook when a new order was created and then automatically (with the api) set a manual payment on that order. Not sure of any other method that might work.

Hmm - thanks - the thing is the manual order would have to be for $0 as they have paid in EventBrite - so it would help in that it would show as paid but it couldn’t show the amount paid, right? And you can set up an action to process a manual payment either… Or are you talking a webhook customi…

The manual payment would show as a manual payment for whatever the balance was, meaning, it would leave a balance of $0 so that it wouldn’t think there was a balance to attempt charging for. This also lends itself to using that data for reporting then as well.

But this is coded, yes - not an action set in IS to create an order as it can’t for manual? And then the bookkeeping would have to stay in EB as well so they would have in two places, the events v. products, etc. yes?

It depends on what’s needed. You can have a two way integrations built that would handle both directions then it wouldn’t matter where the information started, it would always be reflected in the other system…again, it’s really based on needs :wink:

You may want to look at PIeSync . It is more of a 2-way synchronization tool, but if that is the main goal (just keeping things synced up), it may be worth a shot. They have a 14 day free trial, so you could test it to see if it does what you need. Jeff

Eventbrite sync

Max Classic

Carrie_Miller (Carrie Miller) October 30, 2019, 10:37pm 10

Yes I understand - it is the custom coding expense, etc that my clients would obv like to avoid - shame the zap doesn’t work correctly… thx!

Carrie

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Eventbrite sync

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