Outlook Plugin: Says registered, but doesn't open

Trying to install the outlook plugin onto a surface pro 2017 with Outlook 2016 and Windows 10. The installer downloads, program registers with outlook, and says it went successfully. But when I turn on outlook, there’s no indication that infusionsoft plugin was added to the “add-ins”.

Where should I start to fix this?

Thanks, guys!


Are you talking about plugin in any browser or you are trying to install outlook app in your windows 10.
First let us clear about your intention, after that we can help you.