Merge Fields - blank with URL?

Max Classic
1

Help Please!

I am sending our affiliate links to my new affiliates - so I created a new custom field in their contact record and populated it with their personal affiliate URL link - but whenever I test this the field is coming up blank - I have tried pasting the URL into a few different merge fields and get blank every time - can someone help?

Cheers,
Nina

2

What data type is the custom field?.. and how are you setting the url into the field? Are you certain that it’s happening after the affiliate assignment and not before?

3

Hi John, I am trying to send a long url - but everytime i put it into a merge field, it shortens it - and misses the long tail (the important bit!).

4

Hi, @Nina_Frizoni,

So I’m not sure what the max length for a url field is but have you tried a different field type, like just a text field. As far as merging into an email goes, it should function just the same (and “may” have a longer max length)?

Also, have you considered using url shorteners. Like bit.ly or pretty url?