Is there a way to delete synced emails from Gmail?

Max Classic
1

I like the new InfusionSoft feature that enables synchronization with a Gmail account. But is there a way to delete an email on the InfusionSoft contact record? Or alternatively, is there a way to prevent InfusionSoft from syncing an individual email?

For example, if we send a mundane email to a contact (e.g. “thank you”); or a personal email that should not be published in a CRM for other users to see.

1 Like
2

Great question I’d like to know the same.

3

No, they don’t permit deleting ‘history’ of emails and so if a mundane one comes through, it’s just part of the whole lot.