Chatbots and Infusionsoft

So when you say ‘chatbot’ then what are you referring to? What I mentioned and what you posted are two completely different things. Your’s is a chat integrations whereas a chat bot is an automated script that responds automatically to specific condition and can be used to automate the process of gathering information and lead generation. Basic chatting (with or without recording it in IS) doesn’t offer that. I assumed you were referring to things like chat bots on FB… not basic chat services?