Cannot connect items in sequence

Half of the time I am completely unable to connect 2 items together in a campaign sequence. When I drag the arrow (for example between a timer and an email step), the 2nd step does correctly highlight (screenshot 1) but when I let go, the 2 items are not connected.
I am completely unable to edit my campaigns. Is the software broken?


You can only have one type of timer in a given path.
Here, you are trying to connect a Delay Timer and a Date Timer - that’s why the system won’t let you connect them.
If you want these to run, move the 5 minute delay timer and email on one line and the Date timer and what follows down to a new line.
Then they will work.


1 Like

Thank you, Jeff!

Markus Bohunovsky
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