Cancel subscription from website

API Q&A
1

I want to send a cancel subscription request from my website to infusionsoft. I didn’t found any API. Could you please let me know how users will able to cancel their subscription from website?

2

You can accomplish this via the Legacy XMLRPC API’s DataService by editing the relevant record in the RecurringOrder table. I believe setting the current day as the EndDate will prevent it from processing in the future.

1 Like
3

Hi Tom I to delete record from RecurringOrder by i have this response ‘[NoTableAccess]You cannot delete from RecurringOrder through the API’

4

Hi @Aldrin_Mojica, yes, it’s expected that you can’t delete a record of a subscription that has already processed. However, you should be able to set the EndDate to the current day to prevent it from processing in the future.