I don’t know what I’m doing wrong…I’m setting up an email broadcast and want to add an attachment…tried clicking on the “merge” arrow but no “attachment” to choose from. I have the email broadcast saved in both “Drafts” and “Templates”…but am unable to add an attachment to either.
Hi @Priscilla_Hoover. Attaching a file in the broadcast builder is actually managed similar to creating a hyperlink. If you highlight your text, in the format bar, you can click the Hyperlink icon, and adjust the link options from “URL” to “File Download” in the dropdown.
From here, you will have the ability to either choose an existing file that you have uploaded to Infusionsoft, or upload a new file from your computer.
Here is a quick little visual I recorded in my app, showing highlighting text, and setting it up to be an ‘attachment’ link. 2017-09-11_1400
Thank you! That worked. I knew it had to be something simple.
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Glad that helped! 