# \#log-in

**URL:** https://integration.keap.com/tag/log-in/395.md

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## [How to opt out of the Security Check loging in](https://integration.keap.com/t/how-to-opt-out-of-the-security-check-loging-in/85668)

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**Author:** [@Anthony\_J\_Faso\_CPA](https://integration.keap.com/u/Anthony_J_Faso_CPA)\
**Replies:** 1\
**Last updated:** [December 10, 2021, 3:29pm UTC](https://integration.keap.com/t/how-to-opt-out-of-the-security-check-loging-in/85668 "2021-12-10T15:29:14Z")

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EVERYTIME I log in I have to click on the 3 buses or 3 boats, not once but twice before I put in my password. Loggin into my CRM is not more difficult then logging into my bank account.

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## [How do I reset a users password?](https://integration.keap.com/t/how-do-i-reset-a-users-password/80844)

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**Author:** [@Michael\_Green](https://integration.keap.com/u/Michael_Green)\
**Replies:** 0\
**Last updated:** [November 16, 2020, 2:11pm UTC](https://integration.keap.com/t/how-do-i-reset-a-users-password/80844 "2020-11-16T14:11:31Z")

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One of our users is unable to reset their password, the email with the activation code is not coming into their email account. I have tried spam and junk etc and nothing is coming through. I am the admin o the account,…

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## [Can't log into my account](https://integration.keap.com/t/cant-log-into-my-account/80367)

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**Author:** [@Team\_SvetaTour](https://integration.keap.com/u/Team_SvetaTour)\
**Replies:** 1\
**Last updated:** [October 21, 2020, 6:55pm UTC](https://integration.keap.com/t/cant-log-into-my-account/80367 "2020-10-21T18:55:52Z")

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I’m not able to log in to my account and I don’t know why. Whit my account Infusionsoft says “Ops! Looks like you tried to log in an app for which you aren’t a user” Trying with my teammate’s account I’m able to log in…

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## [Cannot access my dashboard](https://integration.keap.com/t/cannot-access-my-dashboard/78970)

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**Author:** [@Suzette\_Thomas](https://integration.keap.com/u/Suzette_Thomas)\
**Replies:** 2\
**Last updated:** [August 10, 2020, 3:50pm UTC](https://integration.keap.com/t/cannot-access-my-dashboard/78970 "2020-08-10T15:50:52Z")

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I have been trying to access my infusionsoft account for some time now. After I typed the credentials and clicked login, the screen just shows a loading display and when I checked the site it mentions redirecting. So fr…

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## [I am getting an error message from Cloudflare and can't get to the log in page of keap.com](https://integration.keap.com/t/i-am-getting-an-error-message-from-cloudflare-and-cant-get-to-the-log-in-page-of-keap-com/75942)

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**Author:** [@Michael\_Lerner](https://integration.keap.com/u/Michael_Lerner)\
**Replies:** 1\
**Last updated:** [April 6, 2020, 11:58am UTC](https://integration.keap.com/t/i-am-getting-an-error-message-from-cloudflare-and-cant-get-to-the-log-in-page-of-keap-com/75942 "2020-04-06T11:58:54Z")

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I followed this thread https://support.cloudflare.com/hc/en-us/articles/234979888-Error-1016-Origin-DNS-error and somebody marked this IP address as Abuse, now it’s blocked by my ISP. thanks, MIchael