# \#enhancement-request

**URL:** https://integration.keap.com/tag/enhancement-request/190.md

[Latest](https://integration.keap.com/latest.md) · [Categories](https://integration.keap.com/categories.md) · [Tags](https://integration.keap.com/tags.md)

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## [Managing Multiple Opportunities for the same Contact/Company Record](https://integration.keap.com/t/managing-multiple-opportunities-for-the-same-contact-company-record/694)

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**Author:** [@Lauren\_Bostrom](https://integration.keap.com/u/Lauren_Bostrom)\
**Replies:** 68\
**Last updated:** [August 17, 2023, 11:27am UTC](https://integration.keap.com/t/managing-multiple-opportunities-for-the-same-contact-company-record/694 "2023-08-17T11:27:17Z")

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I will be SHOCKED if I am the only user that has ever brought up this issue before. I want to see if anyone has a work around for my issue. The Opportunities section of Infusionsoft was a big selling point for us. We ha…

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## [New Email Builder Limitations](https://integration.keap.com/t/new-email-builder-limitations/368)

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**Author:** [@Kim\_Streich](https://integration.keap.com/u/Kim_Streich)\
**Replies:** 9\
**Last updated:** [March 30, 2021, 5:55pm UTC](https://integration.keap.com/t/new-email-builder-limitations/368 "2021-03-30T17:55:15Z")

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I would like to finally migrate to responsive emails, but the limitations of the new builder may make this impossible. I don’t understand why we don’t have the ability to do simple things such as: Change font sizes of…

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## [Viewing other users' draft emails](https://integration.keap.com/t/viewing-other-users-draft-emails/19206)

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**Author:** [@Laura\_Allured](https://integration.keap.com/u/Laura_Allured)\
**Replies:** 11\
**Last updated:** [May 28, 2020, 10:58pm UTC](https://integration.keap.com/t/viewing-other-users-draft-emails/19206 "2020-05-28T22:58:38Z")

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Is there a way to see the draft emails created by other users in the system? They seem to be exclusive to each user account, which prevents us from collaborating on emails.

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## [Old tokens expiring on refresh - Suggestion](https://integration.keap.com/t/old-tokens-expiring-on-refresh-suggestion/71487)

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**Author:** [@Alexander\_Peters](https://integration.keap.com/u/Alexander_Peters)\
**Replies:** 1\
**Last updated:** [September 24, 2019, 3:33am UTC](https://integration.keap.com/t/old-tokens-expiring-on-refresh-suggestion/71487 "2019-09-24T03:33:44Z")

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When refreshing an access token, the previous token is invalidated. This causes issues with multi-threaded or distributed applications, as one request can invalidate a token that another has already begun using, which ca…

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## [Custom Report Module](https://integration.keap.com/t/custom-report-module/67208)

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**Author:** [@Paul\_Misner](https://integration.keap.com/u/Paul_Misner)\
**Replies:** 2\
**Last updated:** [April 2, 2019, 8:57pm UTC](https://integration.keap.com/t/custom-report-module/67208 "2019-04-02T20:57:16Z")

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Keap, not Infusionsoft CRM question. I was tasked to use Keap coming to my company. I’ve used many standard and non-standard CRM’s, and I wonder is Keap really a CRM, or a marketing tool with some CRM ability. I like a…

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## [Changing signature font](https://integration.keap.com/t/changing-signature-font/12753)

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**Author:** [@Anne\_Drolet](https://integration.keap.com/u/Anne_Drolet)\
**Replies:** 3\
**Last updated:** [February 27, 2018, 5:01am UTC](https://integration.keap.com/t/changing-signature-font/12753 "2018-02-27T05:01:01Z")

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Hi - Is there a way to change the font and / or font size in the signature block? I’d like signature font to match my template email, but can’t find a way to adjust this. Thank you!

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## [Same person, new contact?](https://integration.keap.com/t/same-person-new-contact/18718)

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**Author:** [@Eric\_Wilmot](https://integration.keap.com/u/Eric_Wilmot)\
**Replies:** 2\
**Last updated:** [October 23, 2017, 6:56pm UTC](https://integration.keap.com/t/same-person-new-contact/18718 "2017-10-23T18:56:24Z")

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How do you handle the situation where a contact has changed companies and a new contact record is created with updated info for that person, but the former record must be kept as a historical record and so must not be de…

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## [How do I change the calendar so it starts on Monday not Sunday?](https://integration.keap.com/t/how-do-i-change-the-calendar-so-it-starts-on-monday-not-sunday/15671)

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**Author:** [@Sara\_Garcia](https://integration.keap.com/u/Sara_Garcia)\
**Replies:** 1\
**Last updated:** [September 26, 2017, 3:27pm UTC](https://integration.keap.com/t/how-do-i-change-the-calendar-so-it-starts-on-monday-not-sunday/15671 "2017-09-26T15:27:13Z")

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I prefer calendar to start on Monday. Is there a way to change it? Thanks

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## [Task differences](https://integration.keap.com/t/task-differences/15381)

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**Author:** [@Maureen\_McCarthy](https://integration.keap.com/u/Maureen_McCarthy)\
**Replies:** 1\
**Last updated:** [September 22, 2017, 5:44pm UTC](https://integration.keap.com/t/task-differences/15381 "2017-09-22T17:44:31Z")

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Why is there a difference between entering task in My Day or inside a Contact (both time driven) which populate your calendar and the add task feature when adding one when using the previewing Contact option which is not…

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## [Add a Client photo to Record?](https://integration.keap.com/t/add-a-client-photo-to-record/14431)

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**Author:** [@Theresa\_Von\_Phul](https://integration.keap.com/u/Theresa_Von_Phul)\
**Replies:** 2\
**Last updated:** [September 14, 2017, 5:13pm UTC](https://integration.keap.com/t/add-a-client-photo-to-record/14431 "2017-09-14T17:13:32Z")

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HI! Is it possible to add a client’s photo to their record?

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## [Duplicate/Copy/Clone an opportunity](https://integration.keap.com/t/duplicate-copy-clone-an-opportunity/13649)

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**Author:** [@Leighton\_Davies](https://integration.keap.com/u/Leighton_Davies)\
**Replies:** 6\
**Last updated:** [September 14, 2017, 11:45am UTC](https://integration.keap.com/t/duplicate-copy-clone-an-opportunity/13649 "2017-09-14T11:45:50Z")

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So I had several opportunities I needed to put in for one of my contacts, are there plans to introduce a clone option so we can clone an opportunity as this will save valuable time? I look forward to your response.

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## [Template Design](https://integration.keap.com/t/template-design/9818)

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**Author:** [@Tracy\_Price](https://integration.keap.com/u/Tracy_Price)\
**Replies:** 2\
**Last updated:** [August 21, 2017, 10:58am UTC](https://integration.keap.com/t/template-design/9818 "2017-08-21T10:58:53Z")

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Can I make changes to a table when creating an email template, (cell spacing, background color, etc.)?

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## [Full Name Field](https://integration.keap.com/t/full-name-field/12944)

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**Author:** [@Susan\_Gregory](https://integration.keap.com/u/Susan_Gregory)\
**Replies:** 4\
**Last updated:** [August 30, 2017, 7:13pm UTC](https://integration.keap.com/t/full-name-field/12944 "2017-08-30T19:13:01Z")

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I need to create a field that has the full name of the contact. I use Teachable and they use the full name in a single field for registration.

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## [Why order id is always a even number](https://integration.keap.com/t/why-order-id-is-always-a-even-number/9797)

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**Author:** [@MOD\_IT](https://integration.keap.com/u/MOD_IT)\
**Replies:** 2\
**Last updated:** [August 10, 2017, 4:19pm UTC](https://integration.keap.com/t/why-order-id-is-always-a-even-number/9797 "2017-08-10T16:19:10Z")

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Can we reset it or change the format?

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## [Calendar Display](https://integration.keap.com/t/calendar-display/8101)

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**Author:** [@Maureen\_McCarthy](https://integration.keap.com/u/Maureen_McCarthy)\
**Replies:** 1\
**Last updated:** [August 1, 2017, 3:06pm UTC](https://integration.keap.com/t/calendar-display/8101 "2017-08-01T15:06:22Z")

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Is there any way to default the start day on our calendars to Monday instead of Sunday?

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## [Multiple email recipients in new email builder in campaigns?](https://integration.keap.com/t/multiple-email-recipients-in-new-email-builder-in-campaigns/4845)

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**Author:** [@Rachel\_Stancliff](https://integration.keap.com/u/Rachel_Stancliff)\
**Replies:** 2\
**Last updated:** [July 19, 2017, 5:42am UTC](https://integration.keap.com/t/multiple-email-recipients-in-new-email-builder-in-campaigns/4845 "2017-07-19T05:42:41Z")

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We are updating our campaigns’ email steps from the legacy email builder to the new drag and drop builder. Unfortunately, many of our campaigns include notifications to multiple email addresses of our team (who do not ha…
